Internet on the 12th floor of a mansion, no Hikari in building

Moved to Tokyo recently and trying to sort out proper internet in our mansion. The major problem is we live on 12th floor and apparently there’s no optical line available in the building. Wife was doing all arrangements for the apartment, and I (stupid me) didn’t check if getting proper service would be possible. Just went with owner’s permission to get whatever we want including any kind of construction if necessary.

This building already has free J:Com internet, but I haven’t heard anything good about them. In any case, they’ll be sending their person to install modem for us in 2 weeks.

So we already tried Nuro, their guy came a few days ago. Told us cable pipe that they’d need to feed fiber through is sealed with reinforced concrete for anti-fire reasons, and they can’t drill through it even if they wanted to. Hence, no go.

Au Hikari is not available for our building, “maybe in future” they said. Even though it’s available in a 14-floors mansion right next to ours.

Softbank told us to get permission from building’s (sic) owner, then they’ll do resident’s assembly and if there are enough people wanting to subscribe, then maybe. But considering they were fine with free J:Com until now, I doubt there’ll be many lining up.

Tried to get Softbank Air today, been told that 12th floor is too high, they only provide service up to 11th.

My only hope is NTT. Called them and their rep was very understanding: told he’s going to ask permission from his supervisor to install Hikari only for us, without announcing it to the other residents (which I guess is not very legal) and even getting permission from building’s owner to run the fiber on the outer wall of the building, instead of the blocked cable pipe. But obviously that process could take months. At least they sent their paperwork already.

Is there any other option to try? WiMAX sounds good on paper but throttling over 10Gb is a big no: that’s just a few hours of usage for me normally, and I doubt I’ll even get there with their speeds. Again, might run into "12th floor is too high" issue too.

submitted by /u/apelbaka
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