I'm trying to order Yokohama Baystars tickets online. I've created an account. I've used sites before that convert my name or other info to Japanese characters so that I can cut and paste into various online forms.
Anyway, when I select seats and then click through everything and provide credit card details and try to purchase the tickets, I get an error message asking me to input my name correctly.
I have tried it in roman characters, half and full width Japanese characters, and Chinese characters. Nothing works. If I use anything other than Roman characters, I get an error message saying that I'm using the wrong characters.
If I only use roman characters, I just get an error message telling me to input the surname and name correctly.
Here's what the form looks like: http://imgur.com/v8S2Z6L
Here's the error message I keep getting when I type in my info: http://imgur.com/CXXccDc
I've tried typing my name lowercase and in capital letters, and swapping last/first names, but nothing seems to work.
Does anyone have any ideas? Thanks.